Loan City Powered by Texana Bank

Shelo St. Pierre
5 Star
I had an outstanding experience working with Jelnar on my HELOC. From start to finish, she truly overachieved in every part of the process. She was extremely professional, proactive, and attentive to every detail. She kept me updated at all times, answered every question with patience, and made sure I understood each step. What really stood out was her dedication-she moved quickly, solved problems before they even came up, and made the entire process simple and stress-free for me. You can tell she genuinely cares about her clients and takes pride in her work. Because of her effort, the HELOC process was smooth, fast, and far easier than I expected. I highly recommend Jelnar to anyone looking for a loan officer who goes above and beyond. She definitely deserves recognition for her overachievement and outstanding customer service.
Tuesday 23rd December 2025

Brady Loiselle
5 Star
Working with Ashley was one of the easiest parts about getting our new home. Her communication was outstanding and quick. Her attention to detail was second to none. She made this feel very smooth throughout all of this and gathering information for her didn't feel like so much of a chore. If we are in the market for a new home down the line, we would love to work with Ashley again. Or at least someone with the positive spirit she brought to every conversation.
Thursday 12th February 2026

Ali Ramlawi
5 Star
The recent refinancing of home mortgage was extremely convenient and the process was made simple. Jacob Adams delivered exceptional service by taking the time to carefully explain the steps and following up with making sure we knew what to expect next. We highly recommend to use Texana Bank and using Jacob Adams for your mortgage needs.
Monday 2nd March 2026

Paul F Henderson Jr
5 Star
I can’t say enough about Jacob Adams. This was my first time using a broker for a home purchase—I’ve always gone directly through my bank or credit union. Looking back, choosing to work with Jacob and the Texana Bank team in Michigan was one of the best financial decisions I’ve ever made. Jacob takes the time to truly know his clients, both professionally and personally. He is responsive, empathetic, knowledgeable, and exceptionally well-versed in the lending process. He proved to me and my family that having him in our corner was the smartest choice we could have made. No obstacle, no question, and no timeline ever shifted his focus from what was in our best interests. A broker with Jacob’s mindset and dedication is a rare diamond in the lending industry. If you have the opportunity to work with Jacob Adams, I can say wholeheartedly that you will not be disappointed. From the beginning of the home search to the final signatures at closing, Jacob is there—ensuring the process is smooth, clear, and fully supported by the outstanding team at Texana. Thank you again, Jacob. Well done!
Tuesday 9th December 2025

Stacy Sheppard
5 Star
Jacob Mezy went above and beyond to assist me through the process. As a first time homebuyer, having Jacob’s expertise and patience, as well as his exceptional customer service, exceeded any expectations I could’ve had. He helped answer any and all questions me and my family had (and trust me there were plenty). I was a bit stressed but Jacob was able to alleviate that stress and make the process seamless from start to finish. I can’t recommend him enough! Thank you for all of your help, forever grateful for making this so easy on us!
Friday 12th December 2025